Terms of Service

1. Parties and scope

These Terms of Service ("Terms") govern the rights and obligations between the company providing the Meydan mobile application, the https://app.meydanly.com web interface, the meydanly.com website and all services offered through them (together, the "Service") ("Meydan", "we") and the people who use the Service ("User", "you"). Meydan's identification and contact details are set out in section 20.

By creating an account or using the Service, you confirm that you have read and accept these Terms, the community rules in section 4 and our Privacy Policy. If you do not accept the Terms, you must not use the Service.

2. The Service

Meydan is a social platform offering live audio and video chat rooms, one-to-one messaging and calls, discovering and matching with people nearby, plans, communities, posts and stories, games, fitness challenges, and business and coach pages. Some features are available only with a paid subscription tier (Premium, Gold). The scope of the Service may change over time (see section 14).

3. Account, minimum age and account security

• The Service is intended only for people who are at least 18 years old. You must state your date of birth accurately when registering; we close accounts that we find to belong to people under 18.
• The information you provide when creating and using your account must be accurate, up to date and your own. Impersonating others, or opening an account on behalf of someone else or with false information, is prohibited.
• Each person may use only one personal account. You may not transfer, sell or let anyone else use your account.
• You are responsible for the security of your account: do not share your password with anyone, and we recommend turning on two-step verification. If you notice unauthorised use, change your password immediately, sign out of other devices in Settings → Sessions and let us know.
• If you sign in with Google, Apple or a phone number, you are also responsible for the security of that account or number.

4. Community rules and prohibited content

Keeping Meydan respectful, safe and honest is a shared responsibility. The following content and behaviour are prohibited:

• Harassment and bullying: insults, threats, persistent unwanted contact, humiliation or exposing someone's personal information.
• Hate speech and discrimination: demeaning people or calling for violence or discrimination based on race, ethnicity, religion, language, sex, sexual orientation, disability or similar characteristics.
• Nudity and sexual content: nudity, pornographic or obscene content, unsolicited sexual messages, and offers of sexual services for payment.
• Minors: use of the Service by anyone under 18, and any sexual, exploitative or inappropriate content involving minors. We report such content to the competent authorities.
• Violence and crime: glorifying or encouraging violence, self-harm, terrorism or crime, and trading illegal goods or services.
• Fraud: deceptive behaviour aimed at obtaining money or personal information, investment and romance scams, phishing and malicious links.
• Spam and manipulation: bulk or automated messaging, unauthorised advertising, fake engagement, using bots or automation tools, and exploiting system vulnerabilities.
• Fake accounts: creating fake profiles, using other people's photos, or impersonating another person or organisation.
• Copyright and intellectual property infringement: sharing, or broadcasting in a live room, music, images, videos, text or trademarks you do not have the rights to.
• Privacy violations: sharing other people's personal data, private messages or images without their permission.
• Unauthorised recording and broadcasting: recording, screen-recording or rebroadcasting on other platforms any conversation, image or participant of a live room or call without the explicit consent of the people involved.
• Technical abuse: harming the Service's infrastructure, trying to bypass security measures, reverse engineering, or collecting data with automated tools.

5. Live rooms and calls

• Live rooms and calls happen in real time; Meydan does not record their audio or video. Messages written in a room's chat are stored and can be seen by participants in the room.
• A room's owner and moderators can make participants speakers, mute them, remove them from the room and manage the room chat. Room owners are also responsible for making sure these Terms are respected in their rooms.
• Rooms that stay silent for a long time or reach their maximum duration may be closed automatically after a warning.
• You are responsible for the audio, video and messages you share in a room. We cannot technically prevent other participants from recording you with their own devices, so do not share information in live rooms that you do not want to share, and report any unauthorised recording to us.

6. User content and licence

• You own the rights to the photos you add to your profile and to the posts, stories, comments, messages and room content you share ("User Content").
• By sharing User Content, you grant Meydan a worldwide, non-exclusive, royalty-free licence to host, reproduce, technically adapt (for example, resize images), display and transmit it for the purpose of providing, operating, securing and improving the Service, in line with the visibility settings you choose. Meydan may sub-license this only to its service providers and only for these purposes.
• This licence ends when you delete the content or close your account, subject to legal retention obligations and to content already shared with others (such as messages in a recipient's chat history).
• You are responsible for making sure your content complies with the law and these Terms and does not infringe third-party rights. You may not use other users' content outside the Service without their permission.

7. Moderation, reporting and enforcement

• You can report any profile, message, post, story, room or plan you find inappropriate from within the app, and block anyone. Blocking ends your follow, friendship, match and chat connection with that person.
• Reports are reviewed by our moderation team. We also use automated tools for community safety: text content may be checked by automated moderation services, and images are scanned on your device for inappropriate content before upload.
• Where we consider that these Terms have been breached, we may, depending on the severity, apply the following measures alone or together: a warning, removal of content or restriction of its visibility, restriction of certain features, temporary suspension of the account and permanent closure of the account.
• Accounts reported by many different users within a short time may be automatically suspended for a limited period until the review is completed.
• Warnings are delivered as in-app notifications; suspension and closure decisions are shown, together with the reason, when your session is ended.
• If you believe a decision is wrong, you can appeal at support@meydanly.com; we will review your appeal within a reasonable time.
• We share unlawful content and related information with the competent authorities within the framework of the law and upon their lawful request.

8. Plans, meetups and safety

• Meydan makes it easier for users to meet through plans, but it is not a party to face-to-face meetings between users and cannot be held responsible for what happens during them.
• We recommend meeting in busy public places for the first time, telling someone close to you where you will be and using the "Are you safe?" feature. In an emergency, call your local emergency number first (112 in Türkiye).
• Meetup safety features are supporting tools; they do not guarantee your personal safety.

9. Games, Meydan points and badges

Points, Meydan points (XP), levels and badges earned in games and across the Service have no monetary value; they cannot be sold, bought, transferred or exchanged for money or anything else of value. Games are for entertainment only and are not gambling, betting or games of chance. Manipulating point systems through cheating, automation or abuse is prohibited; in such cases we may reset or remove the points concerned.

10. Businesses, coaching and services between users

• Businesses (stores) can promote their products and services through the Service, and users whose profession has been verified can offer coaching programmes. The information, prices and offers on these pages belong to the business or user concerned.
• Meydan only provides a means of promotion and communication in these relationships; it is not a party to contracts between users and businesses or coaches, does not take payment for these transactions and does not assume responsibility for the quality, delivery or performance of the products or services. Disputes arising from these transactions are resolved between the parties.
• Businesses and coaches are responsible for the legal compliance of their products and services, for holding the required permits and certificates, and for the accuracy of the information they provide. Professional verification shows that the submitted document has been reviewed; it is not a guarantee of the quality of the service.

11. Paid subscriptions

• We offer additional features with Premium and Gold subscriptions. The current price, duration and scope are shown on the purchase screen.
• Purchases are made through the Apple App Store or Google Play and are subject to that store's terms. Your payment information is processed by the store; Meydan does not see or store your card details.
• Subscriptions renew automatically for the same period, and the fee is charged to your store account, unless cancelled at least 24 hours before the renewal date. You can manage and cancel your subscription in your App Store or Google Play account settings; cancellation takes effect at the end of the current period.
• Refund requests are handled under the refund rules of the store where you made the purchase (Apple or Google). Your rights under Turkish Consumer Protection Law No. 6502, related legislation and the mandatory consumer protection rules of your country of residence remain unaffected.
• Deleting your account does not automatically cancel a subscription purchased through a store; you must also turn off renewal in your store account.
• For accounts closed because of a serious breach of these Terms, no refund is given for the remaining period, except where required by law.

12. Advertising

Ads may be shown in the Service on the free (Standard) tier; no ads are shown on the Premium and Gold tiers. Ads are served through Google AdMob and do not appear in areas such as live rooms, calls, chats, and payment and safety screens. Details of data processing for advertising are set out in the Privacy Policy.

13. Intellectual property

The Meydan name and logo, interface, software and the content of the Service (excluding User Content) belong to Meydan or its licensors and are protected by intellectual property law. You are granted a personal, non-transferable, non-exclusive and revocable right to use the Service for personal, non-commercial purposes in accordance with these Terms.

If you believe your rights are being infringed on the Service, you can contact support@meydanly.com with the content concerned and information showing that you hold the rights.

14. Changes to and interruptions of the Service

We may change features, add new ones or remove some of them to improve the Service, keep it secure or comply with the law. The Service may be temporarily interrupted for maintenance, updates or reasons beyond our control. We do not promise that the Service will be uninterrupted or error-free, but we take reasonable care to keep interruptions to a minimum. Older versions of the app may stop being supported for security and compatibility reasons and may need to be updated.

15. Limitation of liability

• The Service is provided "as is" and "as available". Meydan is not responsible for users' interactions with each other, for the content they share, for the accuracy of their statements or for their behaviour outside the Service.
• To the extent permitted by law, Meydan is not liable for indirect damages, loss of profit, loss of data or loss of reputation. These limitations do not apply in cases of intent or gross negligence, nor to consumers' mandatory statutory rights.
• If Meydan is held liable to third parties because of your use of the Service in breach of these Terms, you agree to compensate the resulting damage.

16. Closing your account and termination

• You can delete your account at any time in the app under Settings → Delete account. The consequences of deletion and the data we retain are explained in the Privacy Policy.
• We may suspend or close your account if you breach these Terms, if required by law, or if the safety of the Service or other users requires it (see section 7).
• If we discontinue the Service entirely, we will announce this a reasonable time in advance.
• Provisions that by their nature should survive termination (such as the licence, liability and governing law) remain in force.

17. Notices

We send notices to you by in-app notification, push notification or the e-mail address registered to your account. You can send notices to us at support@meydanly.com, and formal notices to the registered e-mail (KEP) or postal address in section 20.

18. Changes to these Terms

We may update these Terms from time to time. The current version is published on this page with its effective date and version number. We announce changes that significantly affect your rights or obligations by in-app notification or e-mail a reasonable time before they take effect. Continuing to use the Service after the changes take effect means that you accept the updated Terms; if you do not accept them, you can delete your account.

19. Governing law and dispute resolution

These Terms are governed by the laws of the Republic of Türkiye. The courts and enforcement offices of the Republic of Türkiye have jurisdiction over disputes arising from these Terms.

For disputes with users who do not act as consumers, the İstanbul (Merkez) Courts and Enforcement Offices have jurisdiction.

The rights of users acting as consumers under Turkish Consumer Protection Law No. 6502 are reserved: within the monetary limits set by law, you may apply to the consumer arbitration committee where you live or where you carried out the transaction, and, for disputes exceeding those limits, to the consumer court; you may also bring proceedings before the consumer court where you live. The mandatory consumer protection rules of your country of residence also remain unaffected.

20. Company details and contact

• E-mail: support@meydanly.com